Powerful Features That Transform Retail

Discover the advanced capabilities that make ChatKits.com terminals the smartest choice for modern retail environments

Core Terminal Features

Every ChatKits terminal comes packed with essential features

Instant Response Time

Sub-second response times powered by edge computing and optimized AI models ensure customers never wait for answers.

🌐

50+ Language Support

Automatically detect and respond in customer's preferred language with real-time translation capabilities.

🔊

Voice & Touch Interface

Customers can interact via touchscreen or voice commands, making the system accessible to everyone.

📡

Always Online

Redundant connectivity with 4G/5G backup ensures your terminals stay operational even during network issues.

🎨

Custom Branding

Fully customizable interface with your brand colors, logos, and messaging for a seamless brand experience.

Accessibility First

WCAG 2.1 compliant with adjustable height mounts, screen readers, and high contrast modes.

Advanced AI Capabilities

Powered by cutting-edge artificial intelligence

Intelligent Conversation Engine

  • Context Awareness
    Remembers conversation history and understands context for more meaningful interactions
  • Sentiment Analysis
    Detects customer emotions and adjusts responses accordingly for better service
  • Predictive Assistance
    Anticipates customer needs based on behavior patterns and shopping history
  • Smart Escalation
    Automatically identifies complex queries and seamlessly transfers to human agents
AI: Welcome! I see you were looking at wireless headphones online. We have the Sony WH-1000XM5 in stock!
Customer: That's exactly what I wanted! What colors do you have?
AI: We have Black and Silver in stock. The Black is on sale today - $50 off! Would you like me to check if your size preference is available?
AI: I can also connect you with our audio specialist for a demo.

Seamless System Integration

Connect with all your existing retail systems

🏪

POS Integration

Real-time sync with Square, Shopify, and 20+ POS systems

📦

Inventory Management

Live stock levels, location tracking, and reorder alerts

👥

CRM Systems

Customer history, preferences, and loyalty program integration

📊

Analytics Platforms

Export data to Tableau, Power BI, and Google Analytics

📱

Mobile Apps

Sync with your store app for omnichannel experience

🎯

Marketing Tools

Connect to Mailchimp, HubSpot for targeted campaigns

Powerful Analytics Dashboard

Track performance, understand customers, optimize operations

ChatKits Analytics
Last 30 Days
Total Interactions
45,287
↑ 23% from last month
Resolution Rate
94.2%
↑ 5.1% improvement
Avg Response Time
0.8s
↓ 0.3s faster
Customer Satisfaction
4.8/5
↑ 0.2 points

Interaction Trends Chart

Visual representation of daily interactions

Enterprise-Grade Security

Your data and customer information are always protected

🔒

End-to-End Encryption

All data transmitted using AES-256 encryption with TLS 1.3 protocols

🛡️

PCI DSS Compliant

Meets all payment card industry security standards for safe transactions

🔐

GDPR & CCPA Ready

Full compliance with data privacy regulations worldwide

👁️

Privacy by Design

No personal data stored on terminals, automatic session clearing

🔄

Regular Security Updates

Automatic security patches and updates deployed overnight

📝

Audit Logging

Complete audit trails for compliance and security monitoring

Experience ChatKits.com Features in Action

See how our AI terminals can transform your retail operations

Schedule a Demo